The Client can contact (Pro)pulse by email at support@quickote.app or by postal mail: (Pro)pulse — Alexandre RENDA, 7 avenue des Papalins, Le Michelangelo, 98000 Monaco.

Article 1: Scope of Application

These General Terms and Conditions of Sale (hereinafter "the GTC") apply, without restriction or reservation, to all subscriptions to the Quickote service (hereinafter "the Service") made by Alexandre RENDA, an individual trader registered with the Monaco Trade and Industry Register under number 25P10811, operating under the brand (Pro)pulse (hereinafter "(Pro)pulse" or "the Publisher"), whose establishment is located at 7 avenue des Papalins, Le Michelangelo, 98000 Monaco, on its website quickote.app (hereinafter the "Site"). These GTC apply exclusively to professionals and legal entities (hereinafter "the Client") acting within the scope of their professional, commercial, artisanal, or liberal activity. They do not apply to consumers within the meaning of French consumer law. These GTC apply to the exclusion of all other conditions, and shall prevail over any other version or any contradictory document, unless prior written agreement from (Pro)pulse. These GTC are systematically communicated to any Client prior to any subscription. The validation of the subscription by the Client constitutes acceptance without restriction or reservation of these GTC. As these GTC may be subject to subsequent modifications, the applicable version is that in force on the date of subscription or renewal of the subscription.

Article 2: Description of the Service

The Service made available by (Pro)pulse on the Site is described on the Site. It is subject to an individual presentation by offer which specifies the functionalities accessible according to the subscribed plan. Screenshots and visual presentations of the Service have no contractual value. Quickote is a SaaS (Software as a Service) application accessible via a web browser, allowing in particular: the creation, customization and management of professional quotes and invoices; the management of a client portfolio and contacts; the tracking of payment statuses and collections; the export of commercial documents in the proposed formats. (Pro)pulse may also offer "Promotional Offers": the plans concerned (price reduction, trial period, extended functionalities, etc.) will be offered for a limited duration and/or quantity. (Pro)pulse reserves the right to modify, add or remove functionalities at any time. The Client is solely responsible for the compliance of documents generated via the Service with the legal, tax and accounting obligations applicable to them. Quickote is not a legal or tax advisory tool. The Client remains solely responsible for verifying the content, accuracy of information, calculations, amounts, taxes, legal notices and any data appearing in the documents generated or edited via the Service before their transmission to a third party. The documents generated by the Service constitute assistance for commercial and administrative management. They cannot be interpreted as a legal, tax, accounting or regulatory validation of their content. (Pro)pulse cannot be held responsible for the consequences resulting from erroneous, incomplete or unverified information by the Client. Some functionalities of the Service may rely on automated processing or artificial intelligence technologies. The automatically generated results, suggestions, content or recommendations are provided for informational and assistance purposes only. The Client remains solely responsible for their verification, validation and use before any decision-making or communication to third parties. (Pro)pulse does not guarantee the accuracy, completeness, or suitability of automatically generated content for a particular need.

Article 3: Subscription Terms

To subscribe to the Service, the Client must have a user account created in accordance with the General Terms of Use and hold a valid payment method. Subscriptions are exclusively made online according to the following steps: 1. the Client selects the desired subscription plan (monthly or annual); 2. the Client creates their account or logs in if they are already a member; 3. the Client enters their billing information (company name, address, intra-community VAT number if applicable); 4. the Client chooses their payment method; 5. the Client validates these General Terms and confirms their subscription; 6. the Client is redirected to the payment page hosted by Lemon Squeezy, Merchant of Record for the transaction, and finalizes their payment there; 7. Lemon Squeezy sends the Client an order receipt, and access to paid functionalities is activated after payment confirmation is received by the Service. The Client is required to verify the completeness and accuracy of the information they provide during subscription, particularly their billing details. The acceptance of these GTC, the GTU and the Privacy Policy, followed by payment confirmation, constitutes the conclusion of the Service use contract between the Publisher and the Client. The order receipt issued by Lemon Squeezy constitutes proof of the subscription transaction.

Article 4: Trial Period & Offer Availability

(Pro)pulse may offer a free trial period whose conditions (duration, accessible functionalities, automatic conversion) are specified on the Site at the time of subscription. At the end of the trial period, the explicit non-termination of the account before its term constitutes subscription to the selected offer and entails the corresponding billing. Confirmation of the subscription guarantees the availability of the offer at the indicated price. In case of unavailability of an offer after subscription, the Client will be informed by any useful means (message in the Service and/or e-mail) and may cancel without charge.

Article 5: Price

Subscription prices are indicated in euros, excluding taxes (HT). Applicable taxes (VAT or equivalent) are determined, collected and remitted by Lemon Squeezy, Merchant of Record for the transaction, according to the applicable tax regime, and are displayed during subscription. Price to pay: the price to pay is the price indicated on the Site for the selected plan. It may be reduced by a discount (promotional code or special offer). The price will only be final upon confirmation of the subscription. Promotional codes: the Client may benefit from personal and non-transferable promotional codes, applicable on the Lemon Squeezy payment page when validating their subscription. These codes are valid only for the duration and conditions indicated during their communication, and are not cumulative unless otherwise stated. Billing: billing is done in advance, at the beginning of each subscription period (monthly or annual). Any month or year started is due in full, without pro-rata for unused periods. Price changes: (Pro)pulse reserves the right to modify its prices. Any revision will be notified to the Client by any useful means (message in the Service and/or e-mail) at least thirty (30) calendar days before its entry into force. In case of disagreement, the Client has the right to terminate without charge before the effective date. Without termination within this period, the Client is deemed to have accepted the new prices. Currencies: prices are displayed in euros. If the Client's payment method is denominated in another currency, their bank will apply its own exchange rate, independent of (Pro)pulse.

Article 6: Payment Terms

Once the GTU, GTC and Privacy Policy have been validated by the Client, the latter finalizes the payment of their subscription on the secure payment page of Lemon Squeezy, Merchant of Record (official seller) for the transaction, by credit card (Visa®, Mastercard®, or any other network accepted by Lemon Squeezy). By subscribing to a recurring subscription, the Client authorizes Lemon Squeezy, and not (Pro)pulse, to debit the registered payment method for the subscription amount at each due date, until effective termination. The Client undertakes to maintain valid and up-to-date payment details. (Pro)pulse does not receive full payment method data. In case of failed direct debit: the Client is informed via the Service and, if applicable, by Lemon Squeezy; access to paid functionalities may be suspended upon recognition of the failure and until its regularization; the Client can regularize their situation from their subscription management portal; failing regularization, the subscription may be terminated according to Lemon Squeezy's terms. The order receipt relating to the payment of the subscription is sent to the Client by Lemon Squeezy. Invoices relating to the purchase of the subscription can be generated and consulted from the order history ("My Orders") or the Lemon Squeezy client portal. These proofs of subscription payment are distinct from the professional quotes, invoices and credit notes that the Client creates for their own clients using the Service. The Client acknowledges that Lemon Squeezy acts as Merchant of Record for the subscription transaction. As such, the conditions for payment, tax collection, refund processing, payment method management and transaction dispute may fall under Lemon Squeezy's own conditions. (Pro)pulse cannot be held responsible for interruptions, refusals, blockages, errors or malfunctions attributable to the payment provider or the Client's bank.

Article 7: Payment Security

Payment is processed by Lemon Squeezy, Merchant of Record for the transaction, on a PCI-DSS compliant infrastructure. (Pro)pulse never has access to confidential information relating to the payment method used by the Client during payment. Although communications are encrypted (TLS protocol), the absolute security of information transmitted over the internet cannot be guaranteed. (Pro)pulse cannot be held responsible for damages resulting from the use of electronic communication means, particularly damages resulting from a transmission failure or delay, interception of communications by third parties, or the transmission of viruses.

Article 8: Access to the Service & Production Launch

Access to the Service is open immediately upon receipt of subscription confirmation and effective payment. No service activation delay is applicable, except for technical incidents reported by (Pro)pulse. Access is via a modern and up-to-date web browser, on any device with an active internet connection. (Pro)pulse undertakes to deploy reasonable efforts to ensure the availability of the Service 24/7, with a target availability of 99% per calendar month, excluding planned maintenance notified with twenty-four (24) hours' notice. (Pro)pulse cannot be held responsible for interruptions due to third-party operators, internet service providers, or force majeure. The Service may rely on services, infrastructures or software provided by third-party providers, particularly for hosting, email sending, payments, security, technical analysis or certain functionalities of the Service. (Pro)pulse cannot be held responsible for malfunctions, interruptions, unavailability, performance losses or service degradations attributable to these third-party providers. The Client acknowledges that the evolution of browsers, operating systems, third-party infrastructures or technical standards may require adaptations of the Service. (Pro)pulse does not guarantee the permanent compatibility of the Service with any existing or future IT environment or hardware.

Article 9: Data Ownership & Hosting

9.1 Client Data Ownership: The Client remains the sole and full owner of all data they create, import or generate via the Service (quotes, invoices, client data, etc.). Subscription to the Service does not transfer any ownership rights over this data to (Pro)pulse. 9.2 Hosting License: The Client grants (Pro)pulse a limited, non-exclusive and free license over their data, solely for the purposes of hosting, technical processing and securing the Service. This license does not include any right to commercial exploitation of the Client's data. 9.3 Export and Deletion: The Client can export their data at any time from their client area, and particularly before confirming the deletion of their account, the deletion process prompting them to perform this export beforehand. The deletion of the account at the Client's initiative, from their client area settings, is immediate and irreversible: data without legal value is then deleted or anonymized, without restoration delay. However, issued invoices and credit notes are retained beyond account closure, under the contractual retention service provided to the Client, for the durations required by applicable accounting and tax retention obligations. (Pro)pulse does not claim any archiving certification in this regard. The Client remains solely responsible for the retention of their data and for performing any additional backups they deem necessary. (Pro)pulse implements reasonable security and backup measures for the Service, without however guaranteeing the perpetual or uninterrupted retention of hosted data.

Article 10: Termination & Absence of Right of Withdrawal

10.1 Termination at the Client's Initiative: The Client may terminate their subscription at any time from their client area settings, without charge or penalty. Termination takes effect at the end of the current subscription period. The Service is exclusively intended for professionals. The cancellation, refund and payment dispute conditions are those presented at the time of subscription and, for the subscription transaction, those of Lemon Squeezy, Merchant of Record. No refund is granted for periods already billed, subject to Lemon Squeezy's conditions applicable to the transaction. 10.2 Termination at (Pro)pulse's Initiative: (Pro)pulse may terminate the contract with fifteen (15) days' notice in case of breach of the GTC or GTU. In case of serious misconduct (fraud, illicit use, unpaid amount not regularized), (Pro)pulse may proceed with immediate termination without notice, without refund. Regardless of any other measure provided for in these GTC or GTU, (Pro)pulse may immediately suspend access to the Service without notice when an account presents a risk to the security, integrity, stability or normal operation of the Platform, hosted data or other users. 10.3 Effects of Termination: On the effective date of termination of the paid subscription, access to paid functionalities ceases and the account continues under the free offer. Client data remains accessible; no data is deleted solely due to the end of the paid subscription. Complete deletion of the account and its data falls under Article 9.3. Provisions relating to liability, intellectual property and competent jurisdiction survive termination.

Article 11: Guarantees & Service Level

(Pro)pulse is subject to an obligation of means in providing the Service. It undertakes to implement reasonable technical measures to ensure the continuity, security and performance of the Service. (Pro)pulse does not guarantee: a particular commercial result or an increase in the Client's turnover; the compliance of documents generated by the Service with the Client's specific legal and tax obligations; the total absence of interruptions, bugs or vulnerabilities. In the event of a proven anomaly or malfunction of the Service attributable to (Pro)pulse, the Client has a period of thirty (30) days from the observation of the malfunction to inform (Pro)pulse in writing at support@quickote.app. (Pro)pulse undertakes to process any report as soon as possible and, depending on the nature and severity of the anomaly, to proceed with a correction or grant a credit note.

Article 12: Limitation of Liability

(Pro)pulse cannot be held responsible for damages of any kind, whether direct or indirect, material or immaterial, which may result from improper use of the Service, an unplanned interruption, data loss resulting from an event beyond its reasonable control, or a Client's decision made on the basis of documents generated via the Service. In no event shall (Pro)pulse be liable for indirect damages suffered by the Client, including loss of turnover, operating losses, loss of profits, loss of clientele, loss of contracts, loss of data, loss of business opportunities, damage to image, commercial or financial prejudice, even if (Pro)pulse has been informed of the possibility of such damages. (Pro)pulse's liability will in any event be limited to the amount of sums actually paid by the Client during the six (6) months preceding the occurrence of the event causing the damage. It cannot be held liable for simple errors or omissions that may have persisted despite the precautions taken. The following are considered cases of force majeure exempting from liability: all irresistible, unforeseeable facts or circumstances beyond the control of (Pro)pulse, including large-scale cyberattacks, global internet infrastructure failures, natural disasters, decisions of public authorities. Specifically assimilated to cases of force majeure or events exempting from liability are distributed denial-of-service (DDoS) attacks, ransomware, compromise of third-party suppliers, major cloud infrastructure incidents, massive failures of essential internet services or any reasonably unforeseeable large-scale cyberattack. Any action for liability against (Pro)pulse must be brought within twelve (12) months from the day the Client became aware of the damaging event, failing which the right to act shall be forfeited.

Article 13: Evidential Value of Electronic Records

Computerized registers, technical logs, connection logs, action histories, electronic traces, subscription confirmations, payment receipts, subscription histories and records kept by (Pro)pulse under reasonable security conditions will be considered admissible and will be authentic between the parties until proven otherwise. These elements may be used as evidence in any administrative, judicial or arbitration procedure.

Article 14: Client Obligations

The Client undertakes to use the Service in accordance with these GTC, Quickote's General Terms of Use, and all applicable legislation. They are notably required to: provide accurate and up-to-date information during subscription and throughout the contractual relationship; ensure the security and confidentiality of their login credentials; verify the legal and tax compliance of the documents they generate via the Service; not use the Service for fraudulent, illicit purposes or purposes contrary to public order; maintain valid and up-to-date payment details. The choice and use of the Service are under the Client's sole and exclusive responsibility. The impossibility of using the Service due to incompatibility of their IT environment cannot give rise to any compensation, unless a proven defect attributable to (Pro)pulse.

Article 15: Intellectual Property

(Pro)pulse is the exclusive owner of all intellectual property rights relating to Quickote, its brand, its logo, its source code, its algorithms, its graphical interfaces, its design and more generally all the content and databases of the Service, worldwide. Any disassembly, decompilation, decryption, extraction, copying or any act of reproduction, representation, distribution and use of the Service or any of its elements, in whole or in part, without the express prior authorization of (Pro)pulse is strictly prohibited and may be subject to legal proceedings. Subscription to the Service grants the Client a personal, non-exclusive, non-transferable use license, for the duration of the subscription, limited to internal professional use in accordance with the purpose of the Service. This license does not include any right of ownership, reproduction or distribution. The Client retains all intellectual property rights over the documents and data they generate via the Service.

Article 16: Personal Data Processing

Personal data collected from the Client is processed by (Pro)pulse in accordance with Monaco Law No. 1.565 of December 3, 2024, relating to the protection of personal data (competent authority: Personal Data Protection Authority, APDP) as well as, when applicable, Regulation (EU) 2016/679 (GDPR). This data is recorded in (Pro)pulse's client file and is essential for subscription management and Service provision. It will be retained for the duration of the contractual relationship, extended by applicable legal retention periods. The data controller is (Pro)pulse. Access to data is strictly limited to authorized personnel and, where applicable, to (Pro)pulse's technical subcontractors (hosts and other technical service providers) bound by contractual confidentiality obligations. (Pro)pulse undertakes not to sell, rent, assign or give access to third parties to the Client's personal data without their prior consent, except as required by law. (Pro)pulse does not commercialize Client data. In accordance with applicable regulations, the Client has a right of access, rectification, erasure, portability and opposition regarding their personal data, which they can exercise at: support@quickote.app.

Article 17: Disputes & Mediation

The Client is required to verify the completeness and accuracy of the information they provide to (Pro)pulse during subscription. (Pro)pulse cannot be held responsible for input errors that may affect account management. In case of dispute, an amicable solution will be sought primarily before any legal action. The Client will send their written complaint to (Pro)pulse at support@quickote.app. (Pro)pulse will have a period of thirty (30) days to respond.

Article 18: Applicable Law & Language

By express agreement between the parties, these General Terms and Conditions of Sale and the operations resulting therefrom are governed, interpreted and executed exclusively according to the law of the Principality of Monaco, to the express exclusion of any other national or international law, including conflict of laws rules that might lead to the application of foreign law. These GTC are written in French. In the event that they are translated into one or more foreign languages, only the French text shall be authentic in case of dispute.

Article 19: Competent Jurisdiction

All disputes to which subscriptions to the Service concluded in application of these General Conditions may give rise — concerning their validity, interpretation, execution, termination, consequences and follow-up — and which could not be resolved amicably, will be submitted to the competent courts of the Principality of Monaco, under the conditions of common law. This attribution of jurisdiction is exclusive and applies even in the event of multiple defendants, third-party claims or counterclaims. The Client expressly waives the right to invoke any forum conveniens or any contrary jurisdiction clause.

Article 20: Pre-contractual Information & Acceptance

The Client acknowledges having received, prior to the validation of their subscription, in a clear and comprehensible manner, these General Terms and Conditions of Sale, and notably: the essential characteristics of the Service; the price of subscriptions and billing terms; the termination conditions; information relating to the identity of (Pro)pulse, its contact details and its activities; information relating to guarantees and their implementation procedures. The act of a natural or legal person subscribing to the Service implies full and complete adherence to and acceptance of these General Terms and Conditions of Sale and the obligation to pay for the subscribed subscription, which is expressly acknowledged by the Client, who waives the right to invoke any contradictory document.

Article 21: Severability of Clauses

If for any reason one or more clauses of these General Terms and Conditions of Sale were to be declared null, unenforceable, lapsed, illegal or inapplicable due to a law, regulation or a final decision of a competent court, this invalidity shall not call into question the validity and applicability of the other provisions of these General Conditions. The parties undertake to replace the null provision with a valid clause producing economic effects as close as possible.